Privacy Policy for Talking Bhagavad Gita (TBG)
At Talking Bhagavad Gita (TBG), we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our website, services, and products.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information:
- Name, email address, phone number, and mailing address.
- Payment information when you make purchases (processed securely by Razorpay payment gateways).
B. Non-Personal Information:
- Browser type, device information, IP address, and cookies to improve your browsing experience.
- Usage data, such as pages visited and time spent on the website.
C. Sensitive Data:
We do not collect sensitive personal data like religion, caste, or biometric information, except voluntarily shared for purposes related to religious scriptures or product customization.
2. How We Use Your Information
The information collected is used for:
- Order Processing: Fulfilling your purchases and delivering products.
- Customer Support: Responding to queries, complaints, or requests.
- Marketing: Sending updates, offers, or newsletters (with your consent).
- Improvement: Enhancing our website, services, and user experience.
- Legal Compliance: Adhering to laws and regulations applicable in India.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:
- Service Providers: For payment processing, order delivery, or email communication.
- Legal Authorities: If required by law or to protect our rights and users.
4. Cookies and Tracking Technologies
- Cookies: We use cookies to enhance user experience, analyze website traffic, and offer personalized content.
- Opt-Out: You can disable cookies through your browser settings, though this may limit some website features.
5. Data Security
We employ industry-standard measures to secure your information, including encryption and secure servers. However, no method of transmission over the internet is 100% secure.
6. Your Rights
As a user, you have the following rights:
- Access: Request a copy of your personal information.
- Correction: Update or correct your personal data.
- Deletion: Request the removal of your data from our records.
- Opt-Out: Unsubscribe from marketing communications at any time.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before sharing your information.
8. Updates to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be reflected on this page, and the “Last Updated” date will be revised.
9. Contact Us
For questions or concerns about this Privacy Policy or your personal information, please contact us:
- Email: support@talkingbhagvadgita.in
- Whatsapp Support: +91- 92896 52395
- Hours of Operation: Monday to Friday 10AM- 5PM
10. Legal Jurisdiction
This Privacy Policy is governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts of DELHI, INDIA.